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2 of 13 people found the following review helpful:

Sonic Futures (Have a problem? BEWARE!), Jul 21 2008 12:00AM
Reviewed By: mcstix
Review Of: Sonic Futures & Options in Unknown Tag: 'cat_linked'

Don't expect ANY help if their software gets a glitch! Their new "Firetip" platform wasn't showing anything but "transmitting" for a stop order I placed to get out of the market if it went against me. It did go against me, but the stop was never hit, because it apparently never got there. This is EVEN THOUGH I spoke with one of the brokers after noticing it was only "transmitting." He told me he saw it too, but that it would go through shortly and would be filled if hit. WRONG! About 15 minutes later it had not been hit and I was out about 500 bucks! Had I not called, who knows what would have happened! My stop would have gotten me out for only 75 bucks, had their software been working properly. They had no sympathy for me, and so this is a warning to everyone else. I had probably spent over $2000 in commissions in the past few months there, but they were unsympathetic.

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